Privacy Policy

Last Updated: January 15, 2025

At logi-deep, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you work with us on smart contract development projects. We operate under Taiwan's Personal Data Protection Act and follow international best practices for data security. If something here doesn't make sense, please reach out and we'll explain it in plain terms.

Information We Collect

When you engage with logi-deep, we collect different types of information depending on how we work together. Here's what we typically gather and why we need it:

Contact and Business Information

We collect basic details like your name, email address, phone number, and company information when you reach out to us or start a project. This helps us communicate effectively and understand your business needs. We might also collect your job title and department to ensure we're connecting you with the right people on our team.

Project-Related Data

During smart contract development, we process technical specifications, business requirements, and any documentation you share with us. This might include blockchain addresses, transaction data for testing purposes, and project timelines. We only access what's necessary to build and deploy your smart contracts properly.

Technical Information

Our website collects standard technical data like IP addresses, browser types, and device information. This helps us improve our site performance and identify potential security issues. We use cookies for basic functionality, though you can adjust your browser settings if you prefer not to accept them.

Important Note: We never sell your personal information to third parties. Period. Any data we collect serves our legitimate business relationship with you.

How We Use Your Information

Your data serves specific purposes in our business operations. We're not interested in collecting information just for the sake of it. Here's how we actually use what you share with us:

  • Communicating about project requirements, timelines, and deliverables
  • Developing, testing, and deploying smart contracts according to your specifications
  • Providing technical support and addressing any issues that arise
  • Sending you important updates about our services or changes to our terms
  • Improving our development processes based on project outcomes
  • Complying with legal obligations under Taiwan law and international regulations
  • Maintaining accurate records for accounting and business continuity purposes

We don't use your information for unrelated marketing campaigns or share it with partners for their promotional purposes. If we want to send you information about new services, we'll ask for your permission first.

Data Storage and Security

We store your information on secure servers located in Taiwan and use industry-standard encryption methods. Our development team follows strict security protocols, and we regularly update our systems to protect against emerging threats.

Security Measures We Take

Access to client data is restricted to team members who need it for their work. We use encrypted connections for all data transfers and require strong authentication for system access. Our code repositories are private and protected with multiple security layers.

That said, no system is completely immune to security breaches. While we do everything reasonable to protect your information, we can't guarantee absolute security. If we detect any unauthorized access to your data, we'll notify you promptly and work with you to minimize any potential impact.

Data Type Retention Period Storage Location
Contact Information Duration of business relationship plus 5 years Encrypted servers in Taiwan
Project Documentation 7 years after project completion Secure cloud storage with Taiwan-based backups
Smart Contract Code Permanent (for deployed contracts) Blockchain networks and secure repositories
Communication Records 3 years from last contact Encrypted email servers

Your Rights Under Taiwan Law

Taiwan's Personal Data Protection Act gives you several rights regarding your personal information. Here's what you can do and how to exercise these rights with us:

Access Your Data

You can request a copy of the personal information we hold about you. We'll provide this within 15 business days unless there's a valid legal reason we can't. There's no charge for your first request in a calendar year, though we might charge a reasonable administrative fee for additional requests.

Request Corrections

If any information we have about you is inaccurate or incomplete, let us know and we'll update it. This is particularly important for contact details and project specifications where accuracy matters for our work together.

Data Deletion

You can ask us to delete your personal information, though there are some exceptions. We might need to keep certain data for legal compliance, contract fulfillment, or legitimate business purposes. For example, we're required to maintain financial records for seven years under Taiwan tax law.

Restrict Processing

If you believe information we hold is inaccurate or you object to how we're using it, you can ask us to pause processing while we investigate. This doesn't stop us from storing the data, just from actively using it.

Object to Processing

You can object to how we process your data if you think it's not justified by our legitimate business interests or your consent. We'll consider your objection and stop processing unless we can demonstrate compelling reasons to continue.

To Exercise Your Rights: Send an email to support@logi-deep.com with your request. We'll verify your identity before taking action and respond within the timeframes required by Taiwan law.

Sharing Your Information

We don't hand out your information casually. When we do share data with others, it's for specific reasons related to delivering our services or meeting legal obligations. Here's who might see your information and why:

Service Providers

We work with third-party services for things like cloud hosting, email communications, and project management tools. These providers only get access to information necessary for their specific function, and they're contractually obligated to protect your data. We vet these partners carefully before working with them.

Blockchain Networks

Smart contracts we deploy become part of public blockchain networks. While the contracts themselves are public, we design them to minimize personal data exposure. Any sensitive business logic or data is kept off-chain in secure environments.

Legal Requirements

We'll disclose information if required by Taiwan law, court orders, or regulatory authorities. We might also share data to protect our legal rights, prevent fraud, or address security issues. If legally permitted, we'll notify you before making such disclosures.

Business Transfers

If logi-deep is acquired or merges with another company, your information might be transferred as part of that transaction. We'll notify you before this happens and explain your options.

International Data Transfers

While we primarily operate in Taiwan, some of our service providers have servers in other countries. When we transfer data internationally, we ensure adequate protection through standard contractual clauses and verify that recipient countries have appropriate data protection laws.

If you're located outside Taiwan and work with us, your information will be transferred to and processed in Taiwan under our data protection standards. By engaging our services, you acknowledge this transfer.

Children's Privacy

Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 18 years old. If we discover we've inadvertently collected such data, we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website. The "Last Updated" date at the top shows when we last modified this document.

Continuing to work with us after we've notified you of changes means you accept the updated policy. If you disagree with the changes, you can terminate our services or request deletion of your data, subject to any legal obligations we have to retain certain information.

Cookies and Tracking

Our website uses a minimal number of cookies for basic functionality. We don't use advertising cookies or tracking pixels from third-party advertisers. Here's what we do use:

  • Essential cookies that keep you logged in and remember your preferences
  • Analytics cookies that help us understand which pages are useful and which need improvement
  • Security cookies that detect suspicious activity and protect against attacks

You can disable cookies through your browser settings, though some parts of our site might not work properly without them. We respect "Do Not Track" signals where technically feasible.

Questions About Privacy?

If something in this policy is unclear or you have concerns about how we handle your data, we're here to talk. Privacy matters, and we'd rather answer your questions directly than have you worry about it.

support@logi-deep.com +886 4 2258 0226 No. 115, Zhongzheng Rd, Banqiao District, New Taipei City, Taiwan 220